CAFE
Do you have outdoor seating?
Yes! We have outdoor seating at our Summit and Westfield locations.
Do you have free wifi?
Our Summit and Westfield locations offer free WiFi to all our customers. Ask our baristas for the password and they will be happy to help!
Do you take reservations?
We do not take reservations at this time.
Is indoor seating available?
Currently we are offering limited seating indoors, allowing 25% our usual capacity.
ONLINE STORE
Can you grind the coffee for me?
Yes! Tell us what grind you would like and we'll have it freshly ground just before shipment.
How long will it take for my coffee to get to me?
We ship all of our products with USPS Priority. It will generally take 2-3 business days to arrive on your doorstep.
Can I get a refund or a replacement?
If you are unhappy with your purchase, we are more than happy to refund you or send you a new one. Get in touch via our Contact page and we'll resolve your issue right away.
Do you accept returns?
We do not accept returns on our coffee or tea products. Please get in touch if you would like to return a brewing method or merchandise.
Do you sell cold brew online?
At this time we are only selling our cold brew growlers in our Summit & Westfield locations.
COFFEE
How should I store my coffee?
For optimum freshness, you should store your coffee in an airtight container and out of direct sunlight. Ideally it should remain at room temperature.
What setting should I grind my coffee?
Head over to our Brewing Methods page to learn more about how to grind and brew your coffee.
Do you have instructions on how to brew?
What is the recommended shelf life of your coffee beans?
If stored correctly, your coffee beans should remain fresh for 4 weeks after your bag is opened.
WHAT ARE THE ‘NOTES’ OF THE COFFEE?
The notes are not added flavoring to our coffee. Our skilled team determine the notes from tasting our brews and identifying the combination of aromas and flavors provided.
What’s a pour over?
A pour over is a coffee made freshly by the cup. Traditionally pour overs are brewed using a cone brewer, such as a Hario V60. Check out our Brewing Page to learn more!
What is a single origin coffee?
A single origin coffee comes from one farm within one country. It's the best way to explore coffees from individual farmers and co-operatives, as well as the different varieties that a region has to offer.
WHOLESALE
Do you have a wholesale program?
Yes! Head over to our Wholesale Page to find out more.
Do you provide coffee for events?
We would love to cater your event! Get in touch via our Contact page to find out more.
CONTACT US
WHERE CAN I SEND PRESS INQUIRIES?
Please get in touch via our Contact page!
Can I speak to the owner?
We'd love to hear from you! Please get in touch via our Contact page.
WHERE CAN I REGISTER FOR QUIZ NIGHT?
You can sign up on our Registration page for Quiz Night.
